{{ company }}
Vad kunderna faktiskt säger
{{ period }} · {{ generated_at[:10] }}
{{ pulse.total_mentions | default(0) }}
Omnämnanden
{{ pulse.positive_pct | default(0) }}%
Positiva
{{ pulse.negative_pct | default(0) }}%
Negativa
{% if pulse.trend == 'declining' %}↓{% elif pulse.trend == 'improving' %}↑{% else %}→{% endif %}
Trend
{{ pulse.trend_detail | default('') }}
{{ summary }}
Sentiment per ämne
{% for item in sentiment_by_topic %}
{{ item.topic }}
{{ item.positive }}% pos
{% endfor %}
{% if insights %}
Analys & prioritering
{{ insights | length }} insikter
{% for insight in insights %}
{{ insight.severity_label }}
{{ insight.title }}
{{ insight.negative_pct }}% neg · {{ insight.mentions }} omn.
▶
{{ insight.problem }}
Prioritering
{{ insight.priority }}
{% for src in insight.evidence_sources %}
{{ src }}
{% endfor %}
{% endfor %}
{% endif %}
Betyg per plattform
{% for name, p in review_platforms.items() %}
{{ name }}
{{ p.rating }}
{{ p.review_count }} recensioner · {{ p.recent_reviews }} senaste 60d
{% if p.trend == 'down' %}
↓ Från {{ p.prev_rating }}
{% elif p.trend == 'up' %}
↑ Från {{ p.prev_rating }}
{% else %}
→ Stabilt
{% endif %}
{% endfor %}
Heta ämnen just nu
{{ hot_topics | length }} ämnen
{% for topic in hot_topics %}
{{ topic.topic }}
{{ topic.mentions }} omnämnanden
{% if topic.direction == 'up' %}▲{% elif topic.direction == 'down' %}▼{% else %}—{% endif %}
{% endfor %}
Kundröster
Urval från {{ pulse.total_mentions | default('') }}+ inlägg
{% for voice in customer_voices %}
{{ voice.quote }}
{% if voice.context %}
{{ voice.context }}
{% endif %}
{{ voice.source }}
{% if voice.author %}
@{{ voice.author }}
{% endif %}
{{ voice.date }}
{{ voice.topic }}
{% if voice.insight_ref %}
{{ voice.insight_ref }}
{% endif %} {% if voice.upvotes %}
▲ {{ voice.upvotes }}
{% endif %}
{% endfor %}
Forumaktivitet
Plattform
Negativt sentiment
Trådar
Kommentarer
{% for f in forum_activity %}
{{ f.platform }}
{{ f.threads }}
{{ f.comments }}
{% endfor %}
{% if key_facts %}
Nyckelfakta
{% for fact in key_facts %}
{{ fact.label }}
{{ fact.value }}
{% endfor %}
{% endif %} {% if data_sources %}
Datakällor
{% for src in data_sources %}
{{ src }}
{% endfor %}
{% endif %}